FAQs Archive - Page 3 of 4 - mywristcoin.com

Q: When do I place orders for wristbands for my event?

Once you have an idea of how large your event will be, you can place an order for enough wristbands and employee terminals to keep everything running smoothly.

Q: How do I create a new event?

Log in to your WristCoin online event administration dashboard and create a new event. Once the event has been created, you can start specifying menu items, categories, vendors, and assigning employees for your event. Don't worry, you don’t have to specify everything all at once; as long as you make sure to synchronize the event data on the employee terminals after updating, you can make changes to your event whenever you want.

Q: When can I begin to use my WristCoin products?

When your WristCoin wristbands (or cards, keychains, etc.) arrive, feel free to distribute them at the event or send them out to guests beforehand.

Q: How do guests add funds to their wristband?

When a guest wants to add money to his or her wristband, they simply visit an employee who is trusted to handle top-ups. Once the employee has issued the top-up, the balance is available without any delay and with no internet connectivity needed.

Q: How do guests make purchases with WristCoin products?

To make purchases with WristCoin, the guest visits a vendor and tells them which items they would like to buy. The vendor then selects those items and taps the guest's wristband to deduct the funds. Just like top-ups, the transaction is immediately processed without any internet connectivity needed.

Q: What if a mistake is made in the guest’s order?

If a mistake is made in a guest's order, the guest visits the vendor who processed the order and requests a reversal. If the employee agrees with the request, they can then put a pending reversal request on the guest's wristband. At this point, if the employee is also trusted to approve reversal requests, they can immediately approve it. Alternatively, if the organizer wants a manager or similar trusted individual to be required to approve reversals, the guest then visits the manager to get the request approved and balance added back to their wristband. As with all other WristCoin operations, this whole process can proceed seamlessly without internet connectivity being available.

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